Language Lab sample

Off-Tone Copy at Customs

Off-Tone Copy at Customs

An Italian website had the right idea, but the English arrived looking suspicious at the border. Andy cleaned the tone, kept the local warmth and made the copy feel ready for actual readers, not just customs.

Category

Category

Website localisation / IT–EN

Target Audience

Target Audience

Italian businesses speaking to English-speaking visitors

Purpose

Purpose

Turn stiff English website copy into natural, credible localised content

Tone & Voice

Tone & Voice

Warm, clear, polished, not brochure-shaped

A man sitting at an Italian café with a Vespa, holding an open stamped passport-style folder.

Italian copy often carries warmth well. The trouble starts when that warmth is translated into English too literally.

This website had the right ingredients: place, atmosphere, hospitality, detail. But the English version sounded overpacked. Too many decorative phrases. Too much inherited structure. Not enough clean movement.

Andy’s job was to keep the charm without letting the copy wander off into brochure weather.

What was going wrong

The English version was doing that familiar translated-copy thing: technically understandable, emotionally a bit elsewhere.

It described the place, but did not quite invite anyone in.

What changed

Andy cut the ornamental wording, tightened the sentence flow and kept the local warmth where it mattered. The result sounded less like a translated description and more like something written for real English-speaking readers.

Before

Our structure offers suggestive rooms and a territory rich of emotions.

After

Stay in characterful rooms, with the best of the local area just outside.

Why it matters

Website localisation is not just “making it English”. It is making the page trustworthy, readable and ready to do its job. Andy’s older IT–EN samples already point in this direction: Italian copy with warmth, English copy that needs less perfume and more control.

Take me home

Got text behaving badly?

Share the context, language pair or link. Website copy, AI clean-up, localisation review, EN/HU, IT/EN, product text or UX microcopy. Give us the background, and we’ll look at the words.

Got text behaving badly?

Share the context, language pair or link. Website copy, AI clean-up, localisation review, EN/HU, IT/EN, product text or UX microcopy. Give us the background, and we’ll look at the words.

Got text behaving badly?

Share the context, language pair or link. Website copy, AI clean-up, localisation review, EN/HU, IT/EN, product text or UX microcopy. Give us the background, and we’ll look at the words.