Privacy Policy
How we collect, use and protect information submitted through this website.
Last updated: 13 June 2026
Who we are
This website is operated by Words With Passports / The Word Embassy. You can contact us by email:
What information we collect
If you contact us through the website, we may collect the personal information you choose to send us, such as your name, email address, company name, project details and the content of your message.
Please avoid sending private, financial, health-related or other sensitive information through the contact form unless it is genuinely necessary for your enquiry.
Why we collect this information
We use this information to read and respond to your enquiry, discuss possible work, prepare project-related communication and keep a basic record of business correspondence.
We do not sell your personal information.
How your information reaches us
Messages sent through the contact form are delivered to our email inbox. This website is built and hosted using Framer, which may process form submissions and technical website data as part of providing the website service.
How long we keep information
We keep enquiry emails and related correspondence only for as long as reasonably needed to respond to you, manage possible or active work, keep business records and meet any legal or administrative obligations.
Who we share information with
We do not share your enquiry with third parties for marketing purposes.
We may use trusted service providers, such as website hosting, email and business tools, to operate the website and communicate with you. These providers only receive information where necessary for those services.
Cookies and analytics
This website does not currently use Google Analytics or other third-party tracking tools. We may use Framer’s built-in analytics to understand general website traffic and improve the website.
Framer’s built-in analytics are designed not to use cookies or persistent identifiers. If we add third-party analytics or marketing tools in the future, we will update this policy and, where required, provide cookie information and consent choices.
Your rights
Depending on where you live, you may have the right to ask what personal information we hold about you, request a correction, ask us to delete your information, object to certain uses of your information or ask us to limit how we use it.
To make a privacy-related request, use the email address listed above.
Updates to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.